員工滿意度調查

2025 Employee Satisfaction Survey Results

 

1. Background and Purpose

To understand employees’ level of satisfaction with the Company’s overall working environment, welfare system, management mechanisms, and interpersonal relationships, the Company conducted an employee satisfaction survey in 2025. The results are intended to serve as a reference for organizational improvement and policy adjustments.

2. Survey Overview

Item

Description

Target Respondents

All employees

Survey Topics

Work arrangement and support; supervisor support and team interaction; training and career development; growth and job stability; work environment and compensation & benefits

Number of Respondents

29 employees

Coverage Rate

45%

Responsible Department

Administration Department

Survey Frequency

Once per year

Survey Period

2025/1/1 – 2025/12/31

Overall Satisfaction

Average score: 4.09 (scale 1–5), satisfaction rate: 81.8%

3. Survey Results

Dimension

Observation

Key Findings

Work Arrangement and Support

About half of employees indicated “very satisfied” or “satisfied”

Positive internal working atmosphere

Supervisor Support and Team Interaction

About half expressed satisfaction with teamwork and communication

Smooth communication between supervisors and employees

Training and Career Development

About half selected “agree” or “neutral”

Further improvement is possible

Growth and Job Stability

Up to 80% of employees indicated understanding

Internal communication is generally effective

Work Environment

Most employees expressed satisfaction with cleanliness and safety

Facilities and workplace environment are effective

Compensation and Benefits

About half selected “agree” or “neutral”

Area requiring continued attention for retention and motivation

 

4. Conclusion and Improvement Recommendations

l   The employee satisfaction survey effectively reflects employees’ satisfaction with the Company‘s current systems and serves as an important reference for talent retention and attraction.

l   The survey results indicate high satisfaction regarding relationships with supervisors and colleagues, demonstrating a positive internal interpersonal environment and organizational atmosphere. Most employees believe that their direct supervisors actively care about their subordinates and provide clear work direction and guidance, with overall smooth teamwork and communication.

l   The survey also shows that satisfaction levels regarding compensation & benefits as well as training and career development are moderate. These findings can serve as an important reference for reviewing existing policies and planning future improvements.

l   Overall, the Company provides a safe and comfortable working environment that enables employees to focus on their work and fully utilize their professional abilities and potential.

l   The employee satisfaction survey will be conducted annually as a regular practice. By comparing results across different years, the Company can assess whether trends remain consistent, monitor improvements in lower-scoring areas, and identify any decline in previously strong areas. The survey results will also serve as an important basis for employee care initiatives and continuous organizational improvement.